1.
You are entitled to be treated
with courtesy and consideration at all times
by your lawyer and the other lawyers and personnel in your lawyer's
office.
2.
You are entitled to an attorney
capable of handling your legal matter
competently and diligently, in accordance with the highest standards
of the profession. If you are not satisfied with how your matter is
being
handled, you have the right to withdraw from the attorney-client
relationship
at any time (court approval may be required in some matters and your
attorney may have a claim against you for the value of services
rendered
to you up to the point of discharge).
3.
You are entitled to your lawyer's
independent professional judgment and
undivided loyalty uncompromised by conflicts of interest.
4.
You are entitled to be charged a
reasonable fee and to have your lawyer
explain at the outset how the fee will be computed and the manner and
frequency of billing. You are entitled to request and receive a written
itemized bill from your attorney at reasonable intervals. You may
refuse to
enter into any fee arrangement that you find unsatisfactory.
5.
You are entitled to have your
questions and concerns addressed in a
prompt manner and to have your telephone calls returned promptly.
6.
You are entitled to be kept
informed as to the status of your matter and to
request and receive copies of papers. You are entitled to sufficient
information to allow you to participate meaningfully in the development
of
your matter.
7.
You are entitled to have your
legitimate objectives respected by your
attorney, including whether or not to settle your matter (court
approval
of a settlement is required in some matters).
8.
You have the right to privacy in
your dealings with your lawyer and to
have your secrets and confidences preserved to the extent permitted
by law.
9.
You are entitled to have your
attorney conduct himself or herself ethically
in accordance with the Code of Professional Responsibility.
10. You may not be refused
representation on the basis of race, creed, color,
religion, sex,
sexual orientation, age, national origin or disability.
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